TERMS OF SALE

BOOKING & ACCESS

Simulate the rental price and make your request via our booking form. We will confirm availability and send you a payment request by email with the booking details.

You can then pay the deposit. Upon receipt, you will receive a payment confirmation by email.

Non-refundable and non-transferable deposit to be paid to VGAM upon booking: 40% by bank transfer, remaining 60% to be paid 45 days before arrival by bank transfer or in cash on the day of your arrival.

Please note: Minimum number of nights: 3; Minimum number of suites: 3; Open all year; Children are welcome.

In accordance with local legislation and in respect of the country's customs, the villa only accepts families, groups of female friends and couples. Moroccan couples must present a marriage certificate.

The total booking amount does not include optional products or services ordered on-site (notably paid activities and services, meals or products and items from the solidarity shop).

Rates are quoted in euros (EUR). However, local law requires billing in dirhams (MAD). The exchange rate is based on the Villa 58 exchange rate at your check-in and will be applied for the entire stay.

Upon departure from Villa 58, all extras (meals, transfers, excursions, drinks, gallery and solidarity shop purchases…) must be settled in cash (euros or dirhams).

The city taxes of Marrakech are not included in the room rate and are to be paid upon arrival: 26 MAD per night, per person.

HOUSE RULES

Check-in: from 3:00 PM.
Check-out: before 11:00 AM.
A security deposit is required: €2,000 or 20,000 MAD (in cash or pre-authorization on your credit card).
You may leave your luggage at the villa depending on your flight schedule.
The house must be returned in the same condition as at check-in. Otherwise, an additional fee may be charged to the guest and/or deducted from the security deposit.
No guests are allowed to enter the villa. Only individuals whose photocopies we have are authorized to enter. These conditions are imposed by insurance, local legislation, and respect for local customs.
Only our staff is authorized to enter the Villa. External chefs, masseuses, beauticians… are not allowed access.
It is prohibited to bring drugs or other illicit substances into the property.
Escort and prostitution guests are strictly prohibited from accessing the villa.
It is prohibited to organize a party or event without the prior consent of the owner.
Smoking inside the house is prohibited.
Subletting is prohibited.
If the listed conditions are not respected, the tenants must leave the property without any refund.
Special attention must be given to young children by their parents, particularly around water points (pool, jacuzzi and fish pond). The pool, fish pond and jacuzzi are neither supervised nor fenced. Parents must also supervise their children if they access the upper floor terraces, particularly when they approach the edges (fall risk).
VGAM SARL is not responsible for any accidents or bodily injuries that occur within the property of Villa 58.
Pets are allowed (subject to the owner's approval).
Children's access to the yoga and fitness areas is entirely under the responsibility of the parents. Villa 58 cannot be held responsible in case of accident.
Any use of fitness equipment is under the responsibility of its user. Villa 58 cannot be held responsible in case of accident.
Access to the laundry room and staff kitchen is not authorized for guests.
For your security, the villa is under surveillance cameras (living areas and garden — excluding pool and jacuzzi). Each suite also has an individual safe. Villa 58 nonetheless declines all responsibility for any thefts that may be noted.
In case of dispute, only the commercial court of Marrakech has jurisdiction.
Two sets of keys are provided (a gate remote on request). In case of loss, a fee of €50 for the key set and €150 for the remote will be applied.
Languages spoken by staff: Arabic and French.
Languages spoken by our concierge: French, English, Spanish, and basic Arabic.

LIVING RULES

For the well-being of everyone and the villa, please respect these rules:

Please park your vehicle outside the house.
Avoid excessive noise after 10:00 PM.
Sofas, beds and carpets don't like sunscreen, oil, wine, coffee, chocolate or tomato sauce!
Please do not eat in the bedrooms.
Food products, solid or liquid, are the property of Villa 58 and may not be consumed by residents except as part of specifically ordered meals.
Breakfast will be served between 9:00 AM and 11:00 AM (earlier on request).
Do not place sun loungers in the pool.
Please smoke only outside.
Please do not pick fruits from the trees, vegetables from the garden or herbs.
Please do not feed the fish (only with the housekeeper).
For any purchase from the solidarity shop or gallery, please inform our housekeeper.
All objects belonging to the house must not be removed, or the cost will be deducted from your security deposit.
If you leave, please lock the doors and keep the keys with you.
Please respect the staff and the concierge.
Although not mandatory, tipping is a tradition in Morocco, linked to the quality of service. Tips are entirely at your discretion but should be given at the end of your stay.

RESPECT FOR THE ENVIRONMENT

Water is precious in Morocco.

Do not change towels unnecessarily.
Control water consumption during showers or baths.
Use the toilet flush wisely.
Do not leave taps running unnecessarily.

Electricity must be controlled.

Remember to turn off the lights when leaving a room.
Close doors and windows if using air conditioning.
Air conditioning in living areas is automatically turned off at night.
Remember to turn off the outdoor lights in the garden and pool area.

CANCELLATION POLICY

All modification and cancellation requests must be sent by email.
The reservation deposit is non-refundable in case of cancellation.
Cancellation less than 45 days before arrival: 100% of the total booking amount is due.
No-show: 100% of the total booking amount is due.
Invoice on request.